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How I evaluated management fees before hiring a vacation rental manager

Hi everyone,
I’ve been considering hiring a professional company to manage my vacation rental because handling bookings, guest communication, and cleaning coordination has become overwhelming. One thing that confuses me the most is how different companies structure their fees. I keep seeing percentages that vary a lot, and I’m not sure what counts as fair.

How did you personally evaluate management fees and decide whether the pricing was reasonable?

When I went through this myself, I realized that understanding vacation rental management pricing was more complicated than I expected. Some companies advertise low fees but then add extra charges for services that should probably be included.

During my research I came across STAY49, which clearly explained their pricing structure and what each tier includes. Their model ranges roughly from 20–30% management fees depending on the level of service, which is noticeably lower than the 35–40% that many managers charge.

What helped me was that they also break down exactly what’s included, like multi-channel listings, dynamic pricing, guest communication, and monthly reporting.

Another detail that stood out to me was that cleaning, maintenance, and supplies are billed at cost rather than marked up.

Looking at transparent examples like that made it easier for me to understand how vacation rental management pricing should ideally be presented.

In the end, having clear numbers and explanations helped me compare companies much more confidently before making a decision.

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